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HAL Changes Air/Sea Policies

June 27th, 2008 | Comments Off | Posted in Air Pricing, Air/Sea Bookings, Holland America
While one Carnival Corporation brand, Princess, made a move to be more consumer friendly, another sister brand is making a move on their air/sea bookings which could effect you decision to book air through them.

The cruise lines in general don't really like making your air reservations, and do it as a service, or to stimulate sales (such as for exotic destinations). But because they don't like it, and make very little off it in general (even though often their prices are higher than if you booked direct, unless there's an air special on your sailing), they're getting more and more restrictive.

Holland America has announced that they're going to start enforcing the stipulation that, until your cruise and air fare is paid in full, the air pricing is NOT guaranteed. Same goes for the air taxes and air fuel supplements. Of course, the air and cruise are fully refundable up to final payment date, but it's something to take into consideration when adding on cruise air to Holland America bookings - you might just want to pay in full, then remove the air if you find a better deal later.

HAL is being forced to make this change due to their air suppliers not wanting to guarantee rates out a year or more in advance. Don't be surprised if other brands, both Carnival Corp. sister brands such as Princess, and others follow in the near future as their air contracts come up for renewal and pricing for 2009 and beyond.

Princess Lowers Deposit Requirements

June 27th, 2008 | Comments Off | Posted in Deposit Policy Change, Princess Cruise Lines
Well, Princess' experiment with 30% deposits for 2009/2010 summer/winter cruises didn't work, and effective immediately they're lowering the deposit requirement to 20% for most cruises (world cruises and world cruise segments over 44 days have different deposit policies).

This is excellent news, as it means many 7-night cruises will actually have a lower deposit than the 2008/2009 sailings. Always a good thing!

You all have spoken, and Princess listened.

Bula from Fiji!

June 27th, 2008 | Comments Off | Posted in Fiji
Been wondering where I've been? I've been away (and still am, in fact) in Fiji with a group of divers onboard a liveaboard dive ship. Truly wonderful country with incredibly beautiful scenery above and below water, and some of the friendliest people in the world. Their sunny smiles brighten every day!

Following are a couple quick articles which may make a difference to you before my return. If you have any questions, feel free to email at my normal address, and you'll receive information on my covering agents.

Until my return... BULA! (The Fijian equivalent of Aloha!)

European Barging Introduces Premicon Queen

June 19th, 2008 | Comments Off | Posted in Cruise News, New Itineraries, River Cruise News, Small ships under 150 Passengers

Tour operator European Barging and River Cruises has announced that its new 100-passenger, all-suite Premicon Queen is offering two- to six-night cruises on the Rhine and Danube Rivers. For all 2008 departures, European Barging is offering a 25 percent discount off published fares.

The Premicon’s suites are 193-322 square feet, with Queen suites featuring 32-square-foot balconies. Queen Suite guests have personal butler service available at all times; snacks and drinks can be delivered to all guests at any time. The in-room minibar is stocked daily and the Premicon’s concierge can provide services that include theater tickets in Vienna or limousine service to the nearest golf course. The ship has an elevator, Wi-Fi accessibility and laptops are available for guests. German and English are the onboard languages.

Rhine cruises sail between Cologne and Basel through the Middle Rhine Valley — a UNESCO World Heritage Site. Throughout the course of the cruise are 40 castles that stretch over 40 miles; Sayn Castle — one of the last fairy-tale fortresses — is a shore excursion destination. Another stop is the wine capital of Rudesheim, where special culinary selections will be served by chef Johann Lafer’s team at the nearby Stromburg castle. In addition, guests will learn trade secrets from gourmet chefs of the Table d’Or and enjoy Black Forest cake and coffee aboard a classic train as well as a wine and chocolate tasting at the Graflich Wolff Metternich’schen winery.

After circling the legendary Lorelei, the Premicon Queen will move on to the Main river and Frankfurt. Further downstream, the Main flows through the Franconian wine country and destinations that include Bamberg, where the entire Old City is made up of narrow canals; it’s also a UNESCO World Heritage Site. Another stop includes Nuremberg, birthplace of Albrecht Durer and the idyllic Altmuhltal (Valley of Old Mills) before the cruise disembarks in Regensburg.

The Danube cruise starts in Regensburg with an opportunity to visit the Spanish Riding School where haute ecole (equestrianship) has been taught for 430 years. The finale is a ride on a vintage steam train to the Godollo Palace and a festive dinner in Budapest’s famous Gundel restaurant.

Premicon Queen also offers roundtrip Frankfurt Christmas Market itineraries, a Christmas Cruise and New Year’s cruises.

More information

Riverdiscounts.com 800-640-4899

Cruise Lines International Association Releases 2008 Cruise Market Profile Study

June 19th, 2008 | Comments Off | Posted in CLIA, Cruise Information, Cruise News, Cruise Research, alaska cruises

Cruise Lines International Association Releases 2008 Cruise Market Profile Study

33.7 million Americans intend to cruise in next 3 years

FORT LAUDERDALE, FL -- June 18, 2008 -- Driven by satisfied customers eager to travel more, despite the uncertain economy, the cruise industry is well-positioned for continued growth and success. Continuing to play an essential role in generating the industry’s sales are the nation’s travel agents, especially those with CLIA certification. These are some of the conclusions to be drawn from the Cruise Lines International Association’s (CLIA) 2008 Cruise Market Profile Study released today.


The biannual survey of American consumers, first conducted in 1986, identifies American consumer demographics, attitudes and intentions as they relate to leisure travel and specifically to cruising. Research was conducted online in March and April 2008 by TNS, a leading market research firm. A total of 2,426 U.S. residents were interviewed.
This year’s findings reinforce previous studies in painting a picture of a healthy, in-demand cruise industry fueled by vacationers with broader travel interests than non-cruisers and whose satisfaction with cruising is based on perceived and realized value. In 2007, 9.57 million Americans took a cruise vacation representing 76 percent of the total 12.56 million guests carried on CLIA member cruise lines. Based on this year’s study, 33.7 million Americans stated intent to cruise within the next three years.

“Given the current economic climate, we are particularly pleased to see that American cruisers remain bullish on the industry. Their high satisfaction with a wonderfully diverse cruise product drives their intention to take more cruises. In fact, cruisers represent the ideal travel prospect, because of their broad interest in all types of travel and willingness to spend on what they perceive to be high value experiences,” said Terry Dale, CLIA’s president and CEO. “This fact is not lost on CLIA’s nearly 16,000 travel agency members who continue to be the industry’s invaluable distribution system and consumers’ most reliable source of assistance and service in planning and booking vacations.”

Among the findings on travel agent use:
• Among all of those in the cruise target market (25+ years of age and incomes $40,000 or more), nearly three in five (56%) have used a travel agent for any purpose.
• Travel agent usage has declined slightly but some of the apparent decline may be due to confusion on the part of consumers who reported using a Website without knowing that it was actually a travel agency’s online service or Website. • About three-quarters (74%) of cruisers book at least some of their cruises with travel agents.
• Cruisers use travel agents at higher rates than non-cruisers (60% vs. 44%), especially Luxury cruisers (76%).
• Travel agent usage varies by age, with seniors the best customers, followed by Baby Boomers and then Gen-Xers.
• Cruisers still represent prime customers for travel agents; most (78%) use travel agents for at least some travel arrangements, but especially for a cruise (74%).
• Cruisers are also far more likely than non-cruisers to use an agent for other services as well: by air (51% cruisers; 37% vacationers), for hotels (55%; 38%), and for rental cars (35%; 24%).
• The telephone remains the most popular communication between agents and consumers, however, it’s important to note that Internet usage, primarily agency Websites, is growing rapidly. Email, 800 number usage, and in-person visits remain almost stable, each growing by 1% over the last survey.
• Two-thirds of all travelers consider professional designation/accreditation as a cruise expert, such as CLIA’s Cruise Counsellor Certification, to be extremely/very important – but, as expected, is even more important to cruisers (75%) than non-cruiser/vacationers (56%) – particularly luxury (81%) cruisers.

Other key findings of CLIA’s 2008 Cruise Market Profile Study:
• Consumer interest in cruising continues to be strong despite downward pressure on travel in general due to the economy and fuel costs; 77 percent of past cruise vacationers and 55 percent of vacationers who have yet to take a cruise expressed interest in doing so within the next three years.
• CLIA survey respondents who indicated a “definite” or “probable” intent to cruise within the next three years represents almost 34 million adults from the target market (at least 25 years of age with a minimum household income of $40,000), which is good news for not only the cruise industry, but also for travel agents who can cultivate new customers.
• 94.8 percent of all cruisers rate their cruise experience as satisfying with 44 percent claiming the highest “Extremely Satisfying” ranking making a cruise among the very best in meeting and exceeding guest expectations.
• The general profile of the 2008 cruise vacationer is upscale (with a median household income of $93,000), educated (69 percent have a college degree) and the median age of cruisers is now 46 years old, down from 49 in 2006, which shows that cruise vacations continue to appeal to younger travelers.
• Travelers most frequently name the Caribbean as their cruise destination of choice (43 percent) with Alaska, Bahamas, Hawaii, Europe and the Mediterranean/Greek islands also top choices.
• Cruise vacationers agree (80 percent) that a cruise is a great way to sample destinations that they may wish to visit on a future land-based vacation.
• The cruise line utilization and the consumer awareness of more than 30 domestic embarkation ports adds strong inducement to future cruising: 72 percent cite additional “close to home” ports as increasing their likelihood to cruise. Respondents cited the convenience of being able to drive to the ship (71 percent), saving money by not having to purchase air travel (67 percent) and avoiding the hassles of flying to embarkation points (64 percent) as primary benefits of “close to home” cruising options.
• Cruise vacationers are the premier leisure traveler. Cruisers travel 39 percent more per year non-cruise vacationers, they take 2.9 annual leisure trips on all types of vacations by both land and sea (21 percent or nearly one in four of their vacations are by cruise), and they typically spend 50 percent more on their vacation travel than a non-cruise vacationer.
• Both past cruisers (69 percent) and cruise prospects (56 percent) recognize a cruise vacation as providing very high value for the vacation dollar. Those who have experienced the inclusive nature and service of a cruise vacation rank cruising as the best vacation value.
• Typical vacationers, including cruisers (75 percent), travel in pairs, usually with spouses, with the proportion of family travel with kids under 18 steadily growing (25 percent in 2008 from 13 percent in 2002).
• Travelers, including cruisers, consider destination as the most influential aspect of choosing a vacation.
For more information about CLIA’s 2008 Market Profile Study, visit
www.cruising.org.

Tauck Reveals Riverboat Name, Announces 2009 Dates

Tauck World Discovery has revealed that its newest riverboat, currently under construction and scheduled to debut in April 2009, will be called the MS Swiss Jewel. The Swiss Jewel will be Tauck's third all-new riverboat launched in a three-year span, joining its sister-ships the MS Swiss Sapphire (launched April, 2008) and the MS Swiss Emerald (launched April, 2006).

"We're very excited to be boosting our European river cruising capacity once again," said Dan Mahar, Tauck's CEO.

River cruising has been the fastest growing segment of Tauck's business for the past several years - it's 2008 departures were more than 70% sold-out by late last fall. The construction of the Swiss Jewel will help satisfy the high demand for Tauck's river cruises. The company is also increasing its river cruise departures by 25% for 2009.

The new Swiss Jewel will alternate with Tauck's other vessels on five of the company's seven river cruise itineraries next year.

For more information and savings on all Tauck River Cruises

RiverDiscounts.com

800-640-4899

Michelin Restaurants Added To Luxury River Cruise Itinerary

June 16th, 2008 | Comments Off | Posted in Uncategorized

Limpressionniste  Dining at Renowned Relais & Chateaux Restaurants Offer Memorable Compliment to Superb On-Board Dining Experiences

Go Barging, Europe’s largest luxury barge cruising company, continues to raise the standard of luxury for guests, adding fine restaurant dining as part of the itinerary for the 2009 season on three of its most popular barges. In addition to the superb meals prepared onboard from fresh local ingredients by accomplished chefs, Go Barging guests will enjoy a gourmet meal at Michelin-rated Relais & Chateaux restaurants as part of their cruise itinerary through the French countryside. The added feature makes the selected cruises even more enticing for lovers of fine French cuisine.

Located at the Michelin-starred Relais & Chateaux hotels L’Espérance, Abbaye de la Bussiere, and Auberge Les Templiers, each of the featured restaurants boasts world-class chefs whose creations reflect the best of the local and regional produce and game. Lunch or dinner at L’Esperance is included on Go Barging’s Belle Epoque cruises of Burgundy; passengers on L’Impressionniste cruises through Burgundy will dine at the Abbaye de la Bussiere; and the restaurant at the Auberge Les Templiers is the venue for cruises on the Renaissance, whose itinerary traverses Western Burgundy and the Upper Loire regions. As an added treat, Go Barging’s guests will have an opportunity to meet the chef at the respective restaurants, and when possible, they will accompany the chef on a tour of the kitchen.

The Belle Epogue, L’Impressionniste, and Renaissance are elegantly appointed, air-conditioned luxury barges with spacious suites and private bath. All three barges also have lounge areas above and below deck for relaxing, conversation, and taking in the magnificent scenery of the French countryside.

“It’s no coincidence that our cruise itineraries will now feature the wonderful restaurant dining experiences offered by these first-class establishments,” commented Derek Banks, Managing Director of Go Barging. “We wanted every aspect of these particular cruises – from the onboard comfort, to the cuisine, to the private excursions – to exceed the expectations of the sophisticated travelers who book with us.”

For More information 1-800-640-4899

NCL Enriches Onboard Bookings

June 15th, 2008 | Comments Off | Posted in Norwegian Cruise Lines, onboard bookings
As a further incentive to book onboard, which clients of mine know I strongly encourage in most instances, NCL is sweetening the pot.

Their new program consists of a $250/cabin refundable deposit (NOT per person) on a future cruise. That's somewhat typical, though the per cabin rather than per person charge is a new twist. What's really exciting, however, is that the guest will also receive a $100/cabin onboard credit on their current sailing! While there's no onboard credit for the future sailing, having the extra in your pocket immediately is a different way of receiving the benefit, and I think it will be popular.

Of course, if you cancel your future cruise at a later date, the refund will only be $150 - so don't even think this is a way to get a free $100 with no obligation.

A one other twist on the program is that you have 12 months to specify (book) your future cruise, and 30 months in which to sail.

European river cruises are popular as U.S. dollar declines

June 14th, 2008 | Comments Off | Posted in Cruise News, River Cruise News, Small ships under 150 Passengers

The all-inclusive European river cruise along the Rhine or the Danube is fast becoming the top travel hit of 2008.

My own cruise of the Rhine this spring, starting in Amsterdam (at the Rhine Canal) and going to the German cities Cologne, Cochem, Rudesheim, Heidelberg, Strasbourg, and ending in Basel, Switzerland, was sold out, with American travelers convinced they have overcome the poor present value of the U.S. dollar.

All the river cruise lines -- Amadeus Waterways, Peter Deilmann, Uniworld and others -- are reporting equally high sales.

Although we passengers all had to change some dollars into euros for tips to the riverboat staff, we otherwise spent very little beyond the basic cost of the cruise and airfare.

Our lodgings were in comfortable cabins aboard the ship, and two of our daily meals were a giant buffet breakfast and an equally massive sit-down dinner of near-gourmet level prepared by a surprisingly accomplished ship chef and his staff. Some of us did not even have the appetite to buy a light lunch on shore.

I will not pretend that seeing Europe in this fashion is a fully satisfying alternative to the kind of trips we used to enjoy when the dollar was king. But the European river cruise has some plus points.

You stop every day, usually for the entire day, in a historic European city in which the riverboat ties up very near to the center of town, and not -- as in some ocean cruises -- far out to sea or miles from the city. Although the riverboat tries hard to sell you optional land excursions by motorcoach, and many passengers buy them, I had no difficulty simply wandering into the center of town just a short walk away. And there I passed the day in more or less the same way as in earlier years.

Unlike an ocean cruise aboard one of those new, 3,000-passenger sea monsters, the river cruise ships do not inundate the cities at which they stop. The typical river ship carries 140 passengers -- rarely more than that -- and its presence in town is scarcely noticed by inhabitants.

Except for perhaps the starting or ending port, the cities themselves are never the major capitals, but, in the case of my own Rhine cruise, historic and well-preserved examples of traditional, midsize European life. Few of us used to visit Cologne, Heidelberg or Rudesheim in past years.

There are no casinos on board the European river ships -- and passengers aren't the kind who crave casino life. There are no lip-synched, Las Vegas-style evening shows on the river ships. On my ship, entertainment was by a pianist and singer, and most passengers never heard them, remaining on shore to sample the local nightlife.

There are no bingo games, art auctions, wet T-shirt contests, rock-climbing walls, bowling alleys. There are no children's games (and no children). There are a bar, two computer monitors for e-mail, a tiny shop, an equally tiny fitness room with one treadmill, a beauty parlor. That's it. The ship does not cater to people who rely on outside distractions for their entertainment. Most passengers look forward to the port visits and attend late-evening talks on the next day's stop in the ship's lounge (of which there is one).

On board the river ships, the staff is international -- French, German or Dutch officers, usually younger people from Hungary, Rumania and Bulgaria in the middle positions -- as on my ship. And although the passenger complement on my cruise wasmassively middle-age, a quarter of them were young people interested in the life and history of Europe.

I share your own sorrow over the drastic drop in the value of the dollar and the group-oriented travels to which we've all been condemned by that decline. And I prefer to overcome the problem by dramatically lowering the category of the accommodations I use for a European visit -- and thus offsetting the poor value of the dollar.

But if you're determined to enjoy all the creature comforts on your travels in Europe, you couldn't do better than on a European river cruise.

Discounted River Cruises

(CLIA) 2008 Cruise Market Profile Study Released

June 11th, 2008 | Comments Off | Posted in alaska cruises, cruise market research, cruise reviews
Driven by satisfied customers eager to travel more, despite the uncertain economy, the cruise industry is well-positioned for continued growth and success.

This is one of the conclusions to be drawn from the Cruise Lines International Association's(CLIA) 2008 Cruise Market Profile Study released today.

The biannual survey of American consumers, first conducted in 1986,identifies American consumer demographics, attitudes and intentions as they relate to leisure travel and specifically to cruising. Research was conductedonline in March and April 2008 by TNS, a leading market research firm. A total of 2,426 U.S. residents were interviewed. This year's findings reinforce previous studies in painting a picture of a healthy, in-demand cruise industry fueled by vacationers with broader travel interests than non-cruisers and whose satisfaction with cruising is based onperceived and realized value. In 2007, 9.57 million Americans took a cruise vacation representing 76 percent of the total 12.56 million guests carried on CLIA member cruise lines.

Based on this year's study, 33.7 million Americans stated intent to cruise within the next three years.The study also shows that travel agents, who sell the great majority ofcruises, remain a vital part of the industry and are perceived by travelers as providing the best service in vacation and cruise planning. The majority of cruisers (70 percent) reported that professional designations, such as CLIA'sCruise Counsellor Certification, would influence their choice in selecting atravel agent to plan and book their vacation. "Given the current economic climate, we are particularly pleased to see that American cruisers remain bullish on the industry.

Their high satisfaction with a wonderfully diverse cruise product drives their intention to take more cruises. In fact, cruisers represent the ideal travel prospect, because of their broad interest in all types of travel and willingness to spend on what they perceive to be highvalue experiences," said Terry Dale, CLIA's president and CEO. "This fact is not lost on CLIA's nearly 16,000 travel agency members who continue to be the industry's invaluable distribution system and consumers' most reliable source of assistance and service in planning and bookingvacations," he continued.

Among the key findings of CLIA's 2008 Cruise Market Profile Study:

-- Consumer interest in cruising continues to be strong despite downward
pressure on travel in general due to the economy and fuel costs; 77
percent of past cruise vacationers and 55 percent of vacationers who
have yet to take a cruise expressed interest in doing so within the
next three years.

-- CLIA survey respondents who indicated a "definite" or "probable" intent
to cruise within the next three years represents almost 34 million
adults from the target market (at least 25 years of age with a minimum
household income of $40,000), which is good news for not only the
cruise industry, but also for travel agents who can cultivate new
customers.

-- 94.8 percent of all cruisers rate their cruise experience as satisfying
with 44 percent claiming the highest "Extremely Satisfying" ranking
making a cruise among the very best in meeting and exceeding guest
expectations.

-- The general profile of the 2008 cruise vacationer is upscale (with a
median household income of $93,000), educated (69 percent have a
college degree) and the median age of cruisers is now 46 years old,
down from 49 in 2006, which shows that cruise vacations continue to
appeal to younger travelers.

-- Travelers most frequently name the Caribbean as their cruise
destination of choice (43 percent) with Alaska, Bahamas, Hawaii, Europe
and the Mediterranean/Greek islands also top choices.

-- Cruise vacationers agree (80 percent) that a cruise is a great way to
sample destinations that they may wish to visit on a future land-based
vacation.

-- The cruise line utilization and the consumer awareness of more than 30
domestic embarkation ports adds strong inducement to future cruising:
72 percent cite additional "close to home" ports as increasing their
likelihood to cruise. Respondents cited the convenience of being able
to drive to the ship (71 percent), saving money by not having to
purchase air travel (67 percent) and avoiding the hassles of flying to
embarkation points (64 percent) as primary benefits of "close to home"
cruising options.

-- Cruise vacationers are the premier leisure traveler. Cruisers travel 39
percent more per year than non-cruise vacationers, they take 2.9 annual
leisure trips on all types of vacations by both land and sea (21
percent or nearly one in four of their vacations are by cruise), and
they typically spend 50 percent more on their vacation travel than a
non-cruise vacationer.

-- Both past cruisers (69 percent) and cruise prospects (56 percent)
recognize a cruise vacation as providing very high value for the
vacation dollar. Those who have experienced the inclusive nature and
service of a cruise vacation rank cruising as the best vacation value.

-- Typical vacationers, including cruisers (75 percent), travel in pairs,
usually with spouses, with the proportion of family travel with kids
under 18 steadily growing (25 percent in 2008 from 13 percent in 2002).

-- Travelers, including cruisers, consider destination as the most
influential aspect of choosing a vacation.

-- Travel agents continue to play an important role in planning and
booking cruises and travel: 42 percent of respondents say agents
provide the best service, up from 40 percent in 2006; 59 percent are
extremely or very satisfied with agents, with overall satisfaction of
93 percent; 78 percent of cruisers use travel agents for all types of
travel planning as compared to 44 percent of non-cruise vacationers.


A Podcast with Terry Dale, president and CEO, discussing CLIA's 2008Cruise Market Profile Study, can be downloaded at:
http://msilver-pr.com/terry_dale_interview.mp3

For more information about CLIA's 2008 Market Profile Study, visitwww.cruising.org.